Customer Support (About trouble [repair])



Firstly, please confirm following points and inquire to sales dept. by telephone or e-mail.

  1. Condition of trouble
  2. Product name
  3. Model name
  4. Serial No.

According to the contents received, better corresponding method or, in case of
returning unit, necessary items will be advised.


   TEL: +81-3-3795-3141
   e-mail: sales@elena-e.co.jp